CBRE – Excellerate: List of Work Orders Issued
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Aug 06, 2026 02:40:14
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272586706.144584.1785976814754@zasrv61.mns.corp.com
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Good Day Excelent Facilities Services LDA, trust you are well.
Please find a list of work orders assigned to you attached.
Regards,
CBRE – Excellerate -
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Work Order Status Report for Aug 6, 2026 Statuses: Assigned to Supplier Work Orders: Needs to be responded upon Work Order Number Date Reported Location Description 2216543 02 Mar, 26 Shoprite Tete Mall (035384) 2218843 04 Mar, 26 2221485 Description Service Category Description Service Code Description Status Description Technical Manager Assigned SLA % SLA Status General freezer high temperature. TS Refrigeration Refrigeration Walk in Chiller Assigned Supplier Franklin Iheagwa 100.00 Out of SLA Shoprite Tete Mini (069727) Cheese and butter upright fridge running warm. TS Refrigeration Refrigeration Dairy Upright Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 08 Mar, 26 Shoprite Quelimane Mini (035156) Butchery cold room painting required TS - Building Fabric Handyman Service Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2229376 16 Mar, 26 Shoprite Tete Mini (069727) Solar protecter for aircon damaged . TS - HVAC Air Conditioning Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2234200 21 Mar, 26 Shoprite Tete Zambezi Mini (035376) Replacing a burnt-out light bulb in a jumbo freezer. TS Electrical Serv Lighting Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2235950 23 Mar, 26 Shoprite Nampula (044365) Butchery drop temp running warm. TS Refrigeration Refrigeration Coldroom Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2240977 30 Mar, 26 Shoprite Quelimane Mini (035156) Seven light bulbs burned out in the store TS Electrical Serv Lighting Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2247328 02 Apr, 26 Shoprite Makua Mall Mini (092211) Cooldrink fridge running warm TS Refrigeration Refrigeration Upright Fridge Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2251041 09 Apr, 26 Shoprite Makua Mall Mini (092211) Electrical panel wall repairs . TS - Building Fabric Handyman Service Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2254464 14 Apr, 26 Shoprite Tete Mall (035384) Deep freezer door hinge repair TS Refrigeration Refrigeration Door Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2258507 19 Apr, 26 Shoprite Chimoio (008430) Preventative Maintenance on 3 x Store roller shutter doors as per Quote. TS - Building Fabric Roller Shutter Door Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2258510 19 Apr, 26 Shoprite Pemba (096736) Preventative Maintenance on 5 X Store roller shutter door as per Quote TS - Building Fabric Roller Shutter Door Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2258523 19 Apr, 26 Shoprite Tete Mall (035384) Preventatives Maintenance on 5 x Store roller shutter doors TS - Building Fabric Roller Shutter Door Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2263338 24 Apr, 26 Shoprite Makua Mall Mini (092211) Butchery hot water taps repairs TS Plumbing Services Tap Assigned Supplier Franklin Iheagwa 100.00 Out of SLA Work Order Status Report for Aug 6, 2026 Work Order Number Date Reported Location Description 2264466 27 Apr, 26 Shoprite Pemba (096736) 2264468 27 Apr, 26 2265961 Description Service Category Description Service Code Description Status Description Technical Manager Assigned SLA % SLA Status Installation of new compressor on bakery coldroom TS Refrigeration Refrigeration Coldroom Assigned Supplier Franklin Iheagwa 100.00 Out of SLA Shoprite Pemba (096736) Installation of new compressor on Deli Coldroom TS Refrigeration Refrigeration Coldroom Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 29 Apr, 26 Shoprite Nampula (044365) To repair customer's trolley. TS - Building Fabric Handyman Service Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2277306 07 May, 26 Shoprite Tete Mall (035384) Fruit and vegetable display system B. The temperature is too high TS Refrigeration Refrigeration Upright Fridge Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2278696 09 May, 26 Shoprite Tete Mini (069727) Cover general freezer fan TS Refrigeration Refrigeration Freezer Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2278965 10 May, 26 Shoprite Tete Mall (035384) Butchery freezer room change door rubbers seals TS Refrigeration Refrigeration Door Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2279898 11 May, 26 Shoprite Tete Mini (069727) Juice fridge running warm . TS Refrigeration Refrigeration Upright Fridge Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2280481 12 May, 26 Shoprite Chimoio (008430) Fruit & Veg cold room not cooling TS Refrigeration Refrigeration Coldroom Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2282223 13 May, 26 Shoprite Makua Mall Mini (092211) To replace F&V light. TS Electrical Serv Lighting Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2284964 15 May, 26 Shoprite Pemba (096736) The hot water pipe is leaking, causing the ceiling to get wet TS Plumbing Services General Plumbing Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2286081 17 May, 26 Shoprite Quelimane Mini (035156) Repair nineteen (19) burnt-out light bulbs TS Electrical Serv Lighting Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2286082 17 May, 26 Shoprite Quelimane Mini (035156) Butchers circuit breaker TS Electrical Serv Circuit Breaker Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2286307 18 May, 26 Shoprite Quelimane Mini (035156) A chewed-through cable in the chicken freezer TS Refrigeration Refrigeration Freezer Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2286314 18 May, 26 Shoprite Quelimane Mini (035156) Cooldrink fridge temperature controller burnt TS Refrigeration Refrigeration Upright Fridge Assigned Supplier Franklin Iheagwa 100.00 Out of SLA Work Order Status Report for Aug 6, 2026 Work Order Number Date Reported Location Description 2287843 19 May, 26 Shoprite Nampula (044365) 2289266 20 May, 26 2289290 Description Service Category Description Service Code Description Status Description Technical Manager Assigned SLA % SLA Status Butchery general freezer running warm . TS Refrigeration Refrigeration Freezer Assigned Supplier Franklin Iheagwa 100.00 Out of SLA Shoprite Chimoio (008430) Cheese and margarine Upright fridge running warm . TS Refrigeration Refrigeration Upright Fridge Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 20 May, 26 Shoprite Tete Mini (069727) Butchery AC repairs . TS - HVAC Air Conditioning Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2289490 20 May, 26 Shoprite Tete Mall (035384) Condenser fan faulty TS Refrigeration Refrigeration Upright Fridge Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2289649 20 May, 26 Shoprite Tete Mall (035384) To replace 2x floor tiles, 1x tube and paint - F&V. TS - Building Fabric Tiling Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2292750 25 May, 26 Shoprite Pemba (096736) Changing lights in the Beer and Fruit & Veg Section TS Electrical Serv Lighting Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2294762 27 May, 26 Shoprite Tete Mall (035384) Refrigerator is not working TS Refrigeration Refrigeration Upright Fridge Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2296089 28 May, 26 Shoprite Chimoio (008430) Perishable upright fridge not cooling TS Refrigeration Refrigeration Upright Fridge Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2296616 28 May, 26 Shoprite Tete Mini (069727) repair the salad display TS Refrigeration Display Fridge Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2297325 29 May, 26 Shoprite Chimoio (008430) Margarine and juice cabinets not cooling TS Refrigeration Refrigeration Upright Fridge Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2297512 29 May, 26 Shoprite Chimoio (008430) Receiving gate strip curtain damaged TS - Building Fabric Strip Curtain Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2297521 29 May, 26 Shoprite Chimoio (008430) Store A/C compressor that is not working TS - HVAC Air Conditioning Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2298132 30 May, 26 Shoprite Quelimane Mini (035156) Display case in the Butchery has a melted power outlet that needs to be repaired TS Electrical Serv Electrical General Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2298591 31 May, 26 Shoprite Makua Mall Mini (092211) Roof leaking in butchery preparation area. TS Plumbing Services General Plumbing Assigned Supplier Franklin Iheagwa 100.00 Out of SLA Work Order Status Report for Aug 6, 2026 Work Order Number Date Reported Location Description 2298593 31 May, 26 Shoprite Makua Mall Mini (092211) 2298595 31 May, 26 2298947 Description Service Category Description Service Code Description Status Description Technical Manager Assigned SLA % SLA Status Hot water system in the butchery is out of order and needs to be fixed. TS Plumbing Services Geyser/Hot Water Cylinder Assigned Supplier Franklin Iheagwa 100.00 Out of SLA Shoprite Makua Mall Mini (092211) One tap is out of order and needs to be replaced TS Plumbing Services Tap Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 01 Jun, 26 Shoprite Makua Mall Mini (092211) Replace butchery tap . TS Plumbing Services Tap Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2298968 01 Jun, 26 Shoprite Makua Mall Mini (092211) There’s a pipe running across the ceiling of the butchery leaking water . TS - Building Fabric Handyman Service Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2299136 01 Jun, 26 Shoprite Nampula (044365) Cabinet 46 system DD running warm . TS Refrigeration Refrigeration Door Handle Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2303721 02 Jun, 26 Shoprite Makua Mall Mini (092211) The circuit breaker supplying power to the soft drink and beer fridge needs to TS Refrigeration Refrigeration Upright Fridge Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2304464 03 Jun, 26 Shoprite Nampula (044365) The flush mechanisms on male and female toilet not blocking the water supply. TS Plumbing Services Toilet/Urinal Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2306033 04 Jun, 26 Shoprite Makua Mall Mini (092211) Repair butchery celling . TS - Building Fabric Handyman Service Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2306771 04 Jun, 26 Shoprite Chimoio (008430) 3 Monthly Refrigeration Service TS Refrigeration Refrigeration Service Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2306772 04 Jun, 26 Shoprite Chimoio (008430) 3 Monthly HVAC Service TS - HVAC HVAC Service Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2306776 04 Jun, 26 Shoprite Tete Mall (035384) 3 Monthly Refrigeration Service TS Refrigeration Refrigeration Service Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2306778 04 Jun, 26 Shoprite Makua Mall Mini (092211) 3 Monthly Refrigeration Service TS Refrigeration Refrigeration Service Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2307062 05 Jun, 26 Shoprite Makua Mall Mini (092211) The bus bars need fixing as they are damaged. TS - Building Fabric Handyman Service Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2307069 05 Jun, 26 Shoprite Makua Mall Mini (092211) Replace butchery tap damaged . TS Plumbing Services Tap Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2307454 05 Jun, 26 Shoprite Nampula (044365) Store aircon leaking water . TS - HVAC Air Assigned Franklin 100.00 Out of SLA Work Order Status Report for Aug 6, 2026 Work Order Number Date Reported Location Description Description Service Category Description Service Code Description Status Description Technical Manager Assigned Conditioning Supplier Iheagwa SLA % SLA Status 2307816 06 Jun, 26 Shoprite Quelimane Mini (035156) Butchery display counter no power . TS Refrigeration Refrigeration Upright Fridge Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2308093 06 Jun, 26 Shoprite Tete Mall (035384) Replace butchery tile TS - Building Fabric Tiling Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2308096 06 Jun, 26 Shoprite Tete Mall (035384) repair the seal on the fridge door in the butchery . TS Refrigeration Refrigeration Upright Fridge Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2310550 09 Jun, 26 Shoprite Quelimane Mini (035156) 3 Monthly HVAC Service TS - HVAC HVAC Service Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2310551 09 Jun, 26 Shoprite Quelimane Mini (035156) 3 Monthly Refrigeration Service TS Refrigeration Refrigeration Service Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2310552 09 Jun, 26 Shoprite Nampula (044365) 3 Monthly HVAC Service TS - HVAC HVAC Service Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2310553 09 Jun, 26 Shoprite Nampula (044365) 3 Monthly Refrigeration Service TS Refrigeration Refrigeration Service Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2310554 09 Jun, 26 Shoprite Tete Mini (069727) 3 Monthly Refrigeration Service TS Refrigeration Refrigeration Service Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2310555 09 Jun, 26 Shoprite Tete Mini (069727) 3 Monthly HVAC Service TS - HVAC HVAC Service Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2310556 09 Jun, 26 Shoprite Pemba (096736) 3 Monthly HVAC Service TS - HVAC HVAC Service Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2311993 10 Jun, 26 Shoprite Nampula (044365) Fruit and veg general cold room running warm . TS Refrigeration Refrigeration Coldroom Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2314915 12 Jun, 26 Shoprite Tete Mini (069727) Jumbo freezer light not working TS Refrigeration Refrigeration Lights Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2317246 17 Jun, 26 Shoprite Quelimane Mini (035156) Juice upright fridge running warm TS Refrigeration Refrigeration Upright Fridge Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2318667 18 Jun, 26 Shoprite Tete Zambezi Mini (035376) Repair of upright butter and cheese refrigerator. TS Refrigeration Refrigeration Upright Fridge Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2318672 18 Jun, 26 Shoprite Tete Zambezi Mini Repair of upright butter and cheese refrigerator. TS - Refrigeration Assigned Franklin 100.00 Out of SLA Work Order Status Report for Aug 6, 2026 Work Order Number Date Reported Location Description Description (035376) Service Category Description Service Code Description Status Description Technical Manager Assigned Refrigeration Upright Fridge Supplier Iheagwa SLA % SLA Status 2319317 19 Jun, 26 Shoprite Tete Mini (069727) To install General Freezer 1 x Bitzer 4NES-14Y-40P Compressor TS Refrigeration Refrigeration Freezer Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2320427 20 Jun, 26 Shoprite Pemba (096736) The connection boxes on the freezers are damaged TS Electrical Serv Electrical General Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2320693 21 Jun, 26 Shoprite Pemba (096736) Butchery ceiling damaged . TS - Building Fabric Ceiling Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2322509 23 Jun, 26 Shoprite Tete Zambezi Mini (035376) Repair of a leak in the high-pressure compressor pipe of the butchery cold room. TS Refrigeration Refrigeration Coldroom Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2327146 28 Jun, 26 Shoprite Chimoio (008430) Installation of freezer room roof panels. TS Refrigeration Refrigeration Freezer Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2327147 28 Jun, 26 Shoprite Chimoio (008430) Installation of Store HVAC Compressor TS - HVAC Air Conditioning Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2327149 28 Jun, 26 Shoprite Chimoio (008430) Installation of Store HVAC Condenser Fans TS - HVAC Air Conditioning Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2327274 29 Jun, 26 Shoprite Chimoio (008430) Freezer ceiling protectors damaged TS - Building Fabric Handyman Service Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2327306 29 Jun, 26 Shoprite Makua Mall Mini (092211) Male urinal 2x blocked . TS Plumbing Services Toilet/Urinal Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2327397 29 Jun, 26 Shoprite Quelimane Mini (035156) Replace 3 broken tiles in store . TS - Building Fabric Tiling Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2332278 01 Jul, 26 Shoprite Pemba (096736) Monthly Plumbing Deep Clean (Drainage and Traps and Tunnels) TS Plumbing Services Tunnel Cleaning & Grease Trap Services Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2332829 01 Jul, 26 Shoprite Tete Mini (069727) Painting Trolleys TS - Building Fabric Handyman Service Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2333425 02 Jul, 26 Shoprite Tete Mini (069727) Repair of power . TS Electrical Serv Lighting Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2333784 02 Jul, 26 Shoprite Pemba (096736) Attend to bakery bread sales dry wall TS - Building Fabric Handyman Service Assigned Supplier Franklin Iheagwa 100.00 Out of SLA Work Order Status Report for Aug 6, 2026 Work Order Number Date Reported Location Description Description Service Category Description Service Code Description Status Description 2333811 02 Jul, 26 2335877 Technical Manager Assigned SLA % SLA Status Shoprite Pemba (096736) Attend to replace curtains in receiving bay 1,2,3 & Staff entrance door TS - HVAC Air Curtain Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 04 Jul, 26 Shoprite Quelimane Mini (035156) Air conditioning in the management office is blowing hot air. TS - HVAC Air Conditioning Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2335883 04 Jul, 26 Shoprite Quelimane Mini (035156) cheese upright fridge not working. TS Refrigeration Refrigeration Upright Fridge Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2336134 05 Jul, 26 Shoprite Tete Mall (035384) Replace silicone seal and repair of the butchery door lock. TS - Building Fabric Door Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2336139 05 Jul, 26 Shoprite Nampula (044365) General cold room replace lights TS Refrigeration Refrigeration Lights Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2339614 08 Jul, 26 Shoprite Pemba (096736) The Main Pump leak . TS Plumbing Services General Plumbing Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2340022 09 Jul, 26 Shoprite Tete Mini (069727) Bakery drain is blocked. TS Plumbing Services Drain Blocked Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2341928 10 Jul, 26 Shoprite Nampula (044365) Computer Room AC not working . TS - HVAC Air Conditioning Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2341936 10 Jul, 26 Shoprite Quelimane Mini (035156) General freezer it has (2) two burnt-out light bulbs TS Refrigeration Refrigeration Lights Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2341940 10 Jul, 26 Shoprite Quelimane Mini (035156) Cold room it has two (2) burnt-out light bulbs. TS Refrigeration Refrigeration Lights Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2341943 10 Jul, 26 Shoprite Quelimane Mini (035156) Storage it has four (4) burnt-out light bulbs. TS Electrical Serv Lighting Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2341947 10 Jul, 26 Shoprite Quelimane Mini (035156) Deli ballast fell, breaking a lamp protector and shattering three light bulbs. TS Electrical Serv Lighting Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2341953 10 Jul, 26 Shoprite Quelimane Mini (035156) Falso ceiling replacement Deli TS Electrical Serv Lighting Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2343891 13 Jul, 26 Shoprite Pemba (096736) The butchery coldroom pipe is worn out, causing moisture to build up TS Refrigeration Refrigeration Upright Fridge Assigned Supplier Franklin Iheagwa 100.00 Out of SLA Work Order Status Report for Aug 6, 2026 Work Order Number Date Reported Location Description 2344947 13 Jul, 26 Shoprite Chimoio (008430) 2344962 13 Jul, 26 2344965 Description Service Category Description Service Code Description Status Description Technical Manager Assigned SLA % SLA Status Cool drink fridge is running warm. TS Refrigeration Refrigeration Upright Fridge Assigned Supplier Franklin Iheagwa 100.00 Out of SLA Shoprite Tete Zambezi Mini (035376) Replacement of 1 AC Super General capacitor. TS - HVAC Air Conditioning Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 13 Jul, 26 Shoprite Tete Zambezi Mini (035376) Replacement of two burnt-out fans in the main freezer and 1 63 Ah circuit breake TS Refrigeration Refrigeration Freezer Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2344968 13 Jul, 26 Shoprite Tete Zambezi Mini (035376) Replacement of two burnt-out fans in the upright water fridge, a burnt-out light TS Refrigeration Refrigeration Upright Fridge Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2348684 17 Jul, 26 Shoprite Pemba (096736) Butchery cold room running warm . TS Refrigeration Refrigeration Coldroom Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2348883 17 Jul, 26 Shoprite Tete Zambezi Mini (035376) Repair of a leak in the evaporator in the Fruit and Veg Prep Room TS Refrigeration Refrigeration Coldroom Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2349306 17 Jul, 26 Shoprite Tete Mall (035384) Butchery loose serves system J and GG running warm . TS Refrigeration Refrigeration Coldroom Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2349876 18 Jul, 26 Shoprite Quelimane Mini (035156) Fruit and veg upright fridge running warm . TS Refrigeration Refrigeration Upright Fridge Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2350440 20 Jul, 26 Shoprite Tete Mall (035384) Supply customer entrance air curtain TS - HVAC Air Curtain Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2352230 21 Jul, 26 Shoprite Nampula (044365) Monthly Goods Lift Service TS Conveying (ie. Lift) Goods Lift Service Assigned Supplier Franklin Iheagwa 67.14 In SLA 2352231 21 Jul, 26 Shoprite Nampula (044365) Monthly Goods Lift Service (Lift 2) TS Conveying (ie. Lift) Goods Lift Service Assigned Supplier Franklin Iheagwa 67.14 In SLA 2355123 23 Jul, 26 Shoprite Tete Mall (035384) Butchery loose serve system running warm TS Refrigeration Refrigeration Butchery Cabinet Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2355234 23 Jul, 26 Shoprite Tete Mini (069727) Production area fan not working. TS - HVAC Fan Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2356225 24 Jul, 26 Shoprite Tete Zambezi Mini (035376) Replacement of 2 burnt-out fans and repair of a gas leak in the Upright Fruit an TS Refrigeration Refrigeration Upright Fridge Assigned Supplier Franklin Iheagwa 100.00 Out of SLA Work Order Status Report for Aug 6, 2026 Work Order Number Date Reported Location Description 2356235 24 Jul, 26 Shoprite Tete Zambezi Mini (035376) 2356263 24 Jul, 26 2356483 Description Service Category Description Service Code Description Status Description Technical Manager Assigned SLA % SLA Status Replacement of a burnt-out fan in the Butchery drop-temp. TS Refrigeration Refrigeration Coldroom Assigned Supplier Franklin Iheagwa 100.00 Out of SLA Shoprite Tete Zambezi Mini (035376) Painting of shelves in the Upright Fruit and Vegetable Fridge. TS - Building Fabric Handyman Service Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 24 Jul, 26 Shoprite Tete Mall (035384) Butchery loose serve system J and GG running warm . TS Refrigeration Refrigeration Butchery Cabinet Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2357924 27 Jul, 26 Shoprite Quelimane Mini (035156) Margarine upright compressor not starting TS Refrigeration Refrigeration Upright Fridge Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2357984 27 Jul, 26 Shoprite Quelimane Mini (035156) Cheese upright running warm TS Refrigeration Refrigeration Upright Fridge Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2358160 27 Jul, 26 Shoprite Nampula (044365) Cabinet 2 has electrical faults TS Refrigeration Refrigeration Butchery Cabinet Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2358437 27 Jul, 26 Shoprite Tete Mall (035384) Bakery Cold Room TS Refrigeration Refrigeration Coldroom Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2358542 27 Jul, 26 Shoprite Nampula (044365) Cabinet 2 has electrical faults TS Refrigeration Refrigeration Butchery Cabinet Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2360353 29 Jul, 26 Shoprite Tete Mini (069727) To repair the circuit breaker for the general freezer TS - Building Fabric Handyman Service Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2361552 30 Jul, 26 Shoprite Makua Mall Mini (092211) Fruit and Veg fridge not working TS Refrigeration Refrigeration Service Assigned Supplier Franklin Iheagwa 27.13 In SLA 2361559 30 Jul, 26 Shoprite Makua Mall Mini (092211) Cold room- Butter freezer not freezing well TS Refrigeration Refrigeration Coldroom Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2364051 01 Aug, 26 Shoprite Nampula (044365) Monthly Goods Lift Service TS Conveying (ie. Lift) Goods Lift Service Assigned Supplier Franklin Iheagwa 17.23 In SLA 2364052 01 Aug, 26 Shoprite Nampula (044365) Monthly Goods Lift Service (Lift 2) TS Conveying (ie. Lift) Goods Lift Service Assigned Supplier Franklin Iheagwa 17.23 In SLA 2364053 01 Aug, 26 Shoprite Pemba (096736) Monthly Plumbing Deep Clean (Drainage and Traps and Tunnels) TS Plumbing Services Tunnel Cleaning & Grease Trap Assigned Supplier Franklin Iheagwa 17.37 In SLA Work Order Status Report for Aug 6, 2026 Work Order Number Date Reported Location Description Description Service Category Description Service Code Description Status Description Technical Manager Assigned SLA % SLA Status Services 2364909 02 Aug, 26 Shoprite Quelimane Mini (035156) Bakery freezer is not working properly and temperature is higher than the requir TS Refrigeration Refrigeration Freezer Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2364922 02 Aug, 26 Shoprite Tete Mall (035384) Canteen faucet needs to be repaired TS Plumbing Services General Plumbing Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2366644 03 Aug, 26 Shoprite Tete Mall (035384) Deli salad display are not cooling well TS Refrigeration Refrigeration Upright Fridge Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2368053 04 Aug, 26 Shoprite Chimoio (008430) Butchery meat display that is currently not cooling TS Refrigeration Refrigeration Butchery Cabinet Assigned Supplier Franklin Iheagwa 59.82 In SLA 2369458 05 Aug, 26 Shoprite Chimoio (008430) Cold meat Upright fridge running warm TS Refrigeration Refrigeration Upright Fridge Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2369905 05 Aug, 26 Shoprite Tete Mini (069727) Opening a fruit preparation holster to repair the system, the system is leaking TS Refrigeration Refrigeration Lights Assigned Supplier Franklin Iheagwa 26.96 In SLA 2370384 05 Aug, 26 Shoprite Tete Mall (035384) Replace pressure switch on fruit and vegetables coldroom TS Refrigeration Refrigeration Coldroom Assigned Supplier Franklin Iheagwa 100.00 Out of SLA 2370389 05 Aug, 26 Shoprite Tete Mall (035384) Replace lights in the coldrooms and freezer rooms TS Refrigeration Refrigeration Lights Assigned Supplier Franklin Iheagwa 8.02 In SLA 2370394 05 Aug, 26 Shoprite Tete Mall (035384) System C water and Juice upright replace 3 fans TS Refrigeration Refrigeration Upright Fridge Assigned Supplier Franklin Iheagwa 100.00 Out of SLA Statuses: Open Work orders: Invoice Packs need to be loaded / Completed Work Order Number Date Reported Location Description 2243609 01 Apr, 26 Shoprite Nampula (044365) 2247310 02 Apr, 26 Shoprite Makua Mall Mini (092211) Description Service Category Description Service Code Description Status Description Technical Manager Assigned SLA % SLA Status Upright fridge running warm TS Refrigeration Refrigeration Upright Fridge Awaiting Invoice / Paperwork Franklin Iheagwa 100.00 Out of SLA Chicken jumbo fridge running warm . TS Refrigeration Refrigeration Upright Fridge Awaiting Invoice / Paperwork Franklin Iheagwa 100.00 Out of SLA Work Order Status Report for Aug 6, 2026 Work Order Number Date Reported Location Description 2251926 10 Apr, 26 Shoprite Nampula (044365) 2252608 11 Apr, 26 2258533 Description Service Category Description Service Code Description Status Description Technical Manager Assigned SLA % SLA Status Upright fridge running warm . TS Refrigeration Refrigeration Upright Fridge Awaiting Invoice / Paperwork Franklin Iheagwa 100.00 Out of SLA Shoprite Pemba (096736) Installation of general freezer system DD compressor TS Refrigeration Refrigeration Freezer Awaiting Invoice / Paperwork Franklin Iheagwa 100.00 Out of SLA 19 Apr, 26 Shoprite Nampula (044365) Preventative Maintenance on 4 x Store roller shutter doors TS - Building Fabric Roller Shutter Door Awaiting Invoice / Paperwork Franklin Iheagwa 100.00 Out of SLA 2259834 20 Apr, 26 Shoprite Nampula (044365) General cold room is not working - Fruit & Veggie. TS Refrigeration Refrigeration Coldroom Awaiting Invoice / Paperwork Franklin Iheagwa 100.00 Out of SLA 2261068 21 Apr, 26 Shoprite Tete Zambezi Mini (035376) Repair of the drainpipe in the butchery freezer. TS Refrigeration Refrigeration Freezer Awaiting Invoice / Paperwork Franklin Iheagwa 100.00 Out of SLA 2264242 26 Apr, 26 Shoprite Chimoio (008430) Cold meat cabinet not cooling TS Refrigeration Refrigeration Butchery Cabinet Awaiting Invoice / Paperwork Franklin Iheagwa 100.00 Out of SLA 2264452 27 Apr, 26 Shoprite Tete Zambezi Mini (035376) Attend to leak on bakery freezer TS Refrigeration Refrigeration Freezer Awaiting Invoice / Paperwork Franklin Iheagwa 100.00 Out of SLA 2264455 27 Apr, 26 Shoprite Tete Zambezi Mini (035376) Attend to installation of compressor on 2nd trade floor AC TS - HVAC Air Conditioning Awaiting Invoice / Paperwork Franklin Iheagwa 100.00 Out of SLA 2265741 28 Apr, 26 Shoprite Quelimane Mini (035156) Upright fridge running warm . TS Refrigeration Refrigeration Upright Fridge Awaiting Invoice / Paperwork Franklin Iheagwa 100.00 Out of SLA 2267354 30 Apr, 26 Shoprite Chimoio (008430) Butchery freezer & cold room are running warm. TS Refrigeration Refrigeration Freezer Awaiting Invoice / Paperwork Franklin Iheagwa 100.00 Out of SLA 2275674 05 May, 26 Shoprite Quelimane Mini (035156) Supply of Compressor 1 for Central AC TS - HVAC HVAC Compressor Awaiting Invoice / Paperwork Franklin Iheagwa 100.00 Out of SLA 2275697 05 May, 26 Shoprite Quelimane Mini (035156) Supply of Compressor 2 for Central AC TS - HVAC HVAC Compressor Awaiting Invoice / Paperwork Franklin Iheagwa 100.00 Out of SLA 2276038 06 May, 26 Shoprite Makua Mall Mini Two locks – one in the men’s toilet and one in the TS - Building Door Awaiting Franklin 100.00 Out of SLA Work Order Status Report for Aug 6, 2026 Work Order Number Date Reported Location Description Description Service Category Description (092211) ladies’ toilet – are broken a Fabric Service Code Description Status Description Technical Manager Assigned Invoice / Paperwork Iheagwa SLA % SLA Status 2278964 10 May, 26 Shoprite Tete Mall (035384) Butchery freezer room blower cover TS Refrigeration Refrigeration Freezer Awaiting Invoice / Paperwork Franklin Iheagwa 100.00 Out of SLA 2284973 15 May, 26 Shoprite Pemba (096736) Refrigerated cabinet is rusty painting required . TS - Building Fabric Handyman Service Awaiting Invoice / Paperwork Franklin Iheagwa 100.00 Out of SLA 2287786 19 May, 26 Shoprite Tete Zambezi Mini (035376) Replacement of thermostat in the main freezer. TS Refrigeration Refrigeration Freezer Awaiting Invoice / Paperwork Franklin Iheagwa 100.00 Out of SLA 2294766 27 May, 26 Shoprite Tete Mall (035384) 2 in-store AC condenser fans that are not working TS - HVAC Air Conditioning Awaiting Invoice / Paperwork Franklin Iheagwa 100.00 Out of SLA 2294955 27 May, 26 Shoprite Nampula (044365) Repair staff entrance door TS - Building Fabric Door Awaiting Invoice / Paperwork Franklin Iheagwa 100.00 Out of SLA 2304197 02 Jun, 26 Shoprite Tete Mini (069727) Repair of the main freezer TS Refrigeration Refrigeration Freezer Awaiting Invoice / Paperwork Franklin Iheagwa 100.00 Out of SLA 2306773 04 Jun, 26 Shoprite Tete Zambezi Mini (035376) 3 Monthly HVAC Service TS - HVAC HVAC Service Awaiting Invoice / Paperwork Franklin Iheagwa 100.00 Out of SLA 2306777 04 Jun, 26 Shoprite Makua Mall Mini (092211) 3 Monthly HVAC Service TS - HVAC HVAC Service Awaiting Invoice / Paperwork Franklin Iheagwa 100.00 Out of SLA 2307813 06 Jun, 26 Shoprite Nampula (044365) Repair general cold room door . TS Refrigeration Refrigeration Coldroom Awaiting Invoice / Paperwork Franklin Iheagwa 100.00 Out of SLA 2312448 11 Jun, 26 Shoprite Chimoio (008430) Bakery cold room that is currently not working. TS Refrigeration Refrigeration Coldroom Awaiting Invoice / Paperwork Franklin Iheagwa 100.00 Out of SLA 2312455 11 Jun, 26 Shoprite Chimoio (008430) Cool drink fridge not cooling TS Refrigeration Refrigeration Upright Fridge Awaiting Invoice / Paperwork Franklin Iheagwa 100.00 Out of SLA 2318679 18 Jun, 26 Shoprite Tete Zambezi Mini (035376) Repair of a Green brand AC unit. TS - HVAC Air Conditioning Awaiting Invoice / Franklin Iheagwa 100.00 Out of SLA Work Order Status Report for Aug 6, 2026 Work Order Number Date Reported Location Description Description Service Category Description Service Code Description Status Description Technical Manager Assigned SLA % SLA Status Paperwork 2320663 21 Jun, 26 Shoprite Tete Mall (035384) 2 emergency door locks damaged . TS - Building Fabric Door Awaiting Invoice / Paperwork Franklin Iheagwa 100.00 Out of SLA 2326608 26 Jun, 26 Shoprite Chimoio (008430) Freezer shelves that are rusted and need a painting TS - Building Fabric Handyman Service Awaiting Invoice / Paperwork Franklin Iheagwa 100.00 Out of SLA 2327278 29 Jun, 26 Shoprite Chimoio (008430) Installation of freezer room new panels TS - Building Fabric Handyman Service Awaiting Invoice / Paperwork Franklin Iheagwa 80.65 In SLA 2327281 29 Jun, 26 Shoprite Chimoio (008430) installation of store HVAC freezer compressor TS Refrigeration Refrigeration Freezer Awaiting Invoice / Paperwork Franklin Iheagwa 80.47 In SLA 2327285 29 Jun, 26 Shoprite Chimoio (008430) Installation of store freezer condenser fans TS Refrigeration Refrigeration Freezer Awaiting Invoice / Paperwork Franklin Iheagwa 100.00 Out of SLA 2327393 29 Jun, 26 Shoprite Nampula (044365) System K cabinet 18 running warm . TS Refrigeration Refrigeration Upright Fridge Awaiting Invoice / Paperwork Franklin Iheagwa 100.00 Out of SLA 2327687 29 Jun, 26 Shoprite Chimoio (008430) Deli light that is currently out of position TS Electrical Serv Lighting Awaiting Invoice / Paperwork Franklin Iheagwa 100.00 Out of SLA 2329478 01 Jul, 26 Shoprite Tete Zambezi Mini (035376) Replacement of 1 resistance contactor in the Bakery Freezer. TS Refrigeration Refrigeration Freezer Awaiting Invoice / Paperwork Franklin Iheagwa 100.00 Out of SLA 2329481 01 Jul, 26 Shoprite Tete Zambezi Mini (035376) Repair of a gas leak in the bakery's upright Fridge . TS Refrigeration Refrigeration Upright Fridge Awaiting Invoice / Paperwork Franklin Iheagwa 100.00 Out of SLA 2333675 02 Jul, 26 Shoprite Tete Mall (035384) Perishable upright system E high temp . TS Refrigeration Refrigeration Upright Fridge Awaiting Invoice / Paperwork Franklin Iheagwa 100.00 Out of SLA 2333767 02 Jul, 26 Shoprite Pemba (096736) Replace burnt lamps in the bakery cold-room. TS Refrigeration Refrigeration Coldroom Awaiting Invoice / Paperwork Franklin Iheagwa 100.00 Out of SLA 2333776 02 Jul, 26 Shoprite Pemba (096736) Replace burnt lamps on bottle coolers TS Refrigeration Refrigeration Lights Awaiting Invoice / Paperwork Franklin Iheagwa 100.00 Out of SLA Work Order Status Report for Aug 6, 2026 Work Order Number Date Reported Location Description 2334499 03 Jul, 26 Shoprite Nampula (044365) 2334866 03 Jul, 26 2335992 Description Service Category Description Service Code Description Status Description Technical Manager Assigned SLA % SLA Status System A cabinet 1 running warm . TS Refrigeration Refrigeration Coldroom Awaiting Invoice / Paperwork Franklin Iheagwa 100.00 Out of SLA Shoprite Chimoio (008430) Deli cold room that is currently not cooling TS Refrigeration Refrigeration Coldroom Awaiting Invoice / Paperwork Franklin Iheagwa 100.00 Out of SLA 04 Jul, 26 Shoprite Tete Mall (035384) Butchery fridge running warm . TS Refrigeration Refrigeration Upright Fridge Awaiting Invoice / Paperwork Franklin Iheagwa 100.00 Out of SLA 2336137 05 Jul, 26 Shoprite Nampula (044365) System A cabinet 2 running warm . TS Refrigeration Refrigeration Upright Fridge Awaiting Invoice / Paperwork Franklin Iheagwa 100.00 Out of SLA 2337469 06 Jul, 26 Shoprite Tete Mall (035384) Top hinge of the entrance door has come off TS - Building Fabric Door Awaiting Invoice / Paperwork Franklin Iheagwa 100.00 Out of SLA 2338104 07 Jul, 26 Shoprite Makua Mall Mini (092211) Cold meat upright fridge running warm . TS Refrigeration Refrigeration Upright Fridge Awaiting Invoice / Paperwork Franklin Iheagwa 100.00 Out of SLA 2338120 07 Jul, 26 Shoprite Makua Mall Mini (092211) Bakery freezer running warm . TS Refrigeration Refrigeration Freezer Awaiting Invoice / Paperwork Franklin Iheagwa 100.00 Out of SLA 2340105 09 Jul, 26 Shoprite Tete Mini (069727) Butchery deep freezer is not cooling . TS Refrigeration Refrigeration Freezer Awaiting Invoice / Paperwork Franklin Iheagwa 100.00 Out of SLA 2340129 09 Jul, 26 Shoprite Makua Mall Mini (092211) Repair freezer room floor . TS Refrigeration Refrigeration Coldroom Awaiting Invoice / Paperwork Franklin Iheagwa 100.00 Out of SLA 2340324 09 Jul, 26 Shoprite Chimoio (008430) Butchery corridor drain that is currently blocked. TS Plumbing Services Drain Blocked Awaiting Invoice / Paperwork Franklin Iheagwa 100.00 Out of SLA 2344548 13 Jul, 26 Shoprite Makua Mall Mini (092211) 2X aircon in bay not working . TS - HVAC Fan Awaiting Invoice / Paperwork Franklin Iheagwa 100.00 Out of SLA 2345440 14 Jul, 26 Shoprite Chimoio (008430) Yogurt cabinet that is not cooling . TS Refrigeration Refrigeration Upright Fridge Awaiting Invoice / Paperwork Franklin Iheagwa 100.00 Out of SLA 2345838 14 Jul, 26 Shoprite Tete Mall (035384) To repair butchery lights. TS - Lighting Awaiting Franklin 100.00 Out of SLA Work Order Status Report for Aug 6, 2026 Work Order Number Date Reported Location Description Description Service Category Description Service Code Description Electrical Serv Status Description Technical Manager Assigned Invoice / Paperwork Iheagwa SLA % SLA Status 2348737 17 Jul, 26 Shoprite Chimoio (008430) cooldrink fridges and margarine upright running warm . TS Refrigeration Refrigeration Upright Fridge Awaiting Invoice / Paperwork Franklin Iheagwa 100.00 Out of SLA 2349161 17 Jul, 26 Shoprite Chimoio (008430) Deli salad server is not cooling. TS Refrigeration Refrigeration Upright Fridge Awaiting Invoice / Paperwork Franklin Iheagwa 100.00 Out of SLA 2349842 18 Jul, 26 Shoprite Tete Mini (069727) Repair customer door entrance is not opening TS - Building Fabric Door Awaiting Invoice / Paperwork Franklin Iheagwa 100.00 Out of SLA 2351636 21 Jul, 26 Shoprite Chimoio (008430) Walk in fridge not cooling. TS Refrigeration Refrigeration Coldroom Awaiting Invoice / Paperwork Franklin Iheagwa 100.00 Out of SLA 2351990 21 Jul, 26 Shoprite Chimoio (008430) Bakery cake display not cooling TS Refrigeration Refrigeration Upright Fridge Awaiting Invoice / Paperwork Franklin Iheagwa 100.00 Out of SLA 2352711 21 Jul, 26 Shoprite Nampula (044365) Cabinet 9 system E running warm . TS Refrigeration Refrigeration Upright Fridge Awaiting Invoice / Paperwork Franklin Iheagwa 100.00 Out of SLA 2353773 22 Jul, 26 Shoprite Tete Mall (035384) Beverage cold room running warm . TS Refrigeration Refrigeration Coldroom Awaiting Invoice / Paperwork Franklin Iheagwa 100.00 Out of SLA 2354319 22 Jul, 26 Shoprite Tete Mall (035384) Assistance with a pipe and an elbow TS Plumbing Services General Plumbing Awaiting Invoice / Paperwork Franklin Iheagwa 100.00 Out of SLA Service Category Description Service Code Description Status Description Invoice Date Received Admin_Tech Approved Date Statuses: Awaiting Admin./ Technical Approvals Work Order Number Date Reported Location Description Description Technical Manager Assigned 2299178 01 Jun, 26 Shoprite Tete Mall (035384) Bakery display is not working TS Refrigeration Refrigeration Upright Fridge Awaiting Admin Approval Franklin Iheagwa 06 Aug, 26 2333781 02 Jul, 26 Shoprite Pemba (096736) Attend to repair damaged walls in BOH TS - Building Fabric Handyman Service Awaiting Admin Franklin Iheagwa 06 Aug, 26 Work Order Status Report for Aug 6, 2026 Work Order Number Date Reported Location Description Description Service Category Description Service Code Description Status Description Technical Manager Assigned Invoice Date Received Approval 2334528 03 Jul, 26 Shoprite Nampula (044365) Cabinet 15 system H running warm TS Refrigeration Refrigeration Butchery Cabinet Awaiting Admin Approval Franklin Iheagwa 06 Aug, 26 2329486 01 Jul, 26 Shoprite Tete Zambezi Mini (035376) Repair of a gas leak in the butcher's cold room. TS Refrigeration Refrigeration Coldroom Awaiting Admin Approval Franklin Iheagwa 06 Aug, 26 Admin_Tech Approved Date
AI Classification
Intent
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Confidence
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Action
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