Hi Tinashe I am going to reiterate this again, Refrigeration or any work for that matter needs urgency at all times. I constantly see refrigeration calls that are delayed because of awaiting gas etc and this is now unacceptable the client is growing increasingly frustrated and so am I. Regards From: ExcelentFacilitiesServices Lda Sent: Wednesday, July 22, 2026 3:30 PM To: Franklin Iheagwa Cc: Chimoio SR 008430 ; FM Helpdesk Orders ; Theo Alberts ; lynnette and davy schallies ; Gersone