RE: Lampadas do general cold Room
From
FM Helpdesk Orders <fmhelpdesk.orders@cbreexcellerate.com>
Received
Jul 05, 2026 04:36:44
Message ID
DB9P195MB1514A7623AB33693304F4A948DF22@DB9P195MB1514.EURP195.PROD.OUTLOOK.COM
Status
needs review
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Good day ,
Your request has been actioned , please see attached .
King regards
From: Franklin Iheagwa
Sent: Saturday, 04 July 2026 16:57
To: Nampula SR 044365 ; FM Helpdesk Orders ; ExcelentFacilitiesServices Lda
Cc: Absalom Simba ; Gersone Nassone
Subject: Re: Lampadas do general cold Room
Log call for excellent facilities limitada
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From: Nampula SR 044365
Sent: Friday, 03 July 2026 18:07:46
To: FM Helpdesk Ord
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2336139.pdf
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CBRE EXCELLERATE FACILITIES MANAGEMENT (PTY) LTD Excellerate on Summit 3A Summit Road Dunkeld West, Johannesburg, 2196 Contact Centre: +258 84 610 3003/ 011 082 8541 Work Order / Instruction: Shoprite - Mozambique 2336139 Priority: P3 - Medium Expected Response Date & Time: Expected Resolved Date & Time: Building / Store Information Contractor Details Building / Store Code: Building / Store Name: Contractor: Contact Name: Excelent Facilities Services LDA Tinashe Samissone Chinovengwa Telephone: +258 86 322 0014 Mobile Number: Fax Number: Email Address: Contractor Code: +258 86 322 0014 Building / Store Address: Contact Tel: Building Tech. Manager: 044365 Shoprite Nampula (044365) Esq. R. dos Continuadores c/ R. de Tete - Nampula +258 82 6216739 Franklin Iheagwa Franklin.Iheagwa@cbreexcellerate.com +234 806 657 9941 Reported Reported by: efslimitada@gmail.com 999 7517 223 Call Centre Reported on: Email request +258 82 6216739 Jul 5, 2026 6:32:54 AM Location / Asset: Shoprite Nampula (044365) Discipline: Refrigeration Lights Service Request: Reference Number: Agent: 1265767 CBRE Contact Centre - Agent 55 : Titi Tchimuishi fmhelpdesk.orders@cbreexcellerate.com Contact Centre: Status: +258 84 610 3003/ 011 082 8541 Assigned Supplier Description: General cold room replace lights Line Line Description 10 General cold room replace lights Work Order / Instruction Closing Procedure: 1. Please add comments in the comments section below, 2. Complete the Work Order / Instruction with relevant signatures, 3. Forward the signed Work Order / Instruction to the Shoprite Call Centre or Upload the Invoice Pack as required. Authorisation Instructions: To ensure YOUR Invoices are approved for payment timeously, adherence to the below is required: 1. Notify CBRE Excellerate of any delays to complete work. 2. NotifyCall Centre when arriving on site and once work is completed – Incl. Date & Time In and Time Out (Below to be completed). 3. Time Sheets - Signed by an Authorised Client on arrival and Departure. If Authorised Client is unavailable, advise Call Centre to allow Status change. Once signature is obtained, forward the Work Order / Instruction to the Call Centre or Upload the Invoice Pack as required. 4. Asset Data Sheet – Complete when an Item is replaced and submit with your Invoice. 5. Invoice Submission: • Fixed and Fixed Variable Costs – submit on or before the 10th working day of each month • Variable and Reactive Costs – Submit within 5 working days after Job completion 6. Please ensure that the field ‘actual date job completed’ is completed when uploading your invoice packs Approval Limits: • A supplier may proceed with repairs to the value of 22,000 MZM, any work above the 22,000 MZM requires the supplier to contact the CBRE Excellerate Technical Manager for approval and further process before any work may continue. Subject to change (inclusive of all relevant VAT) • Any work above 22,000 MZM will require a quotation to be sent to the CBRE Excellerate Technical Manager even if a verbal approval for emergency work is given. Compressor Replacements: Please note that a Compressor Data Sheet needs to be completed and returned to Shoprite Call Centre once a Compressor has been replaced. On ALL HVAC and / or Refrigeration work to be done Gas needs to be weighed IN and OUT: Gas Type: __________ Gas IN: __________ Signature: ____________________ Gas OUT: __________ Signature: ____________________ Gas Type: __________ Gas IN: __________ Signature: ____________________ Gas OUT: __________ Signature: ____________________ Gas Type: __________ Gas IN: __________ Signature: ____________________ Gas OUT: __________ Signature: ____________________ Jul 5, 2026 6:34:42 AM 1 of 3 CBRE EXCELLERATE FACILITIES MANAGEMENT (PTY) LTD Excellerate on Summit 3A Summit Road Dunkeld West, Johannesburg, 2196 Contact Centre: +258 84 610 3003/ 011 082 8541 Work Order / Instruction: Shoprite - Mozambique 2336139 Priority: P3 - Medium Expected Response Date & Time: Expected Resolved Date & Time: Comments: .................................................................................................................................................................... Date Responded: ..................... Time IN: ......... Time OUT: .......... Manager: ....................................... (Name & Signature) Please note: By signing this Work Order / Instruction the Manager indicates that work has been completed to a satisfactory level. Jul 5, 2026 6:34:42 AM 2 of 3 HEALTH AND SAFETY MANAGEMENT SYSTEMS COMPANY STANDARD PROCEDURE Hot Works Permit Annexure 1. PERMIT ISSUING INSTRUCTIONS 1.1. This Hot Work Permit is required for any operation involving open flame or producing heat and/or sparks. This work includes, but is not limited to, welding, brazing, cutting, grinding, soldering, thawing pipe, torch-applied roofing, or chemical welding. 1.2. Hot Work Permit is valid for a single shift period only. 1.3. Before issuing the permit, the relevant permit issuer must inspect the area and ensure that the safety requirements have been implemented. 2. PARTICULARS OF THE PERMIT Contractor Name Date Address of the Contractor Store Name Name of Shoprite Representative Scope of Work Permit Issued By Time Branch No. 3. FIRE SAFETY PRECAUTIONS 3.1. BEFORE PERFORMING HOT WORK 3.1.1. Equipment must be thoroughly inspected and found to be in good repair, free of damage or defects. 3.1.2. A multi-purpose dry chemical, portable fire extinguisher must be so located as to be immediately available, fully charged and ready for use at the work site. 3.1.3. A means of contacting the fire department (i.e. site telephone) must be available and accessible to fire watch person(s). 3.1.4. All combustible materials within a 10m radius of the work site are relocated or protected by approved welding blankets. 3.1.5. Hot work is not allowed to be performed near walls, ceilings or roofs of combustible construction unless protected / covered by fire resistant shields (fire retardant plywood, flameproof tarpaulin, metal, etc.). 3.2. DURING AND POST THE HOT WORK PERFORMED 3.2.1. Person(s) must be assigned to a fire watch during and for at least 60 minutes after all cutting/welding ceases. 3.2.2. Fire watch person(s) is to be supplied with multi-purpose dry chemicals, portable fire extinguisher and trained in its use. 3.2.3. A means of contacting the fire department (i.e., site telephone) must be available and accessible to fire watch person(s). 4. ATTESTATION The location where the work will take place has been EXAMINED BEFORE THE START of the hot work operations and all the appropriate precautions mentioned above taken. The work area and all adjacent areas to which sparks, and heat might have spread (including floor levels above and below and on opposite side of walls) were INSPECTED 60 MINUTES AFTER the hot works operations ceased for the day and were found to be fire safe. Permit Expiry Date Contractor Name Signature Shoprite Representative Signature Employer Initials Mandatory Initials Time Date Date
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